Privacy Policy

Last Updated: [Insert Date]

At Sam Edelman Sales Store (“we,” “us,” or “our”), we value your trust as much as we value your style. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website samedelmansales.com or purchase our premium footwear and apparel.

1. Information We Collect

We collect information that helps us deliver exceptional service and a personalized shopping experience:

• Personal Information: Name, email address, shipping/billing address, phone number, payment details when you make purchases of our boots, heels, coats, or other products.
• Transaction Data: Purchase history, product preferences (such as your favorite sandals or loafers), and payment method details.
• Technical Data: IP address, browser type, device information, and cookies data to optimize your browsing experience.
• Usage Data: How you interact with our website, including pages visited and items viewed (like our sneakers collection or outerwear selection).

2. How We Use Your Information

Your information helps us provide the seamless service our fashion-forward clientele expects:

• Process orders for our designer footwear and apparel with secure payment processing
• Provide customer support and respond to inquiries about our products
• Improve our website functionality and product offerings based on customer preferences
• Send order confirmations, shipping notifications, and service-related communications
• With consent, send promotional offers about new collections (you may opt-out anytime)
• Prevent fraud and enhance the security of our payment systems

3. Data Sharing and Disclosure

We treat your data with the same care we apply to crafting our oxfords and statement heels:

• Service Providers: We share necessary information with trusted partners who assist with payment processing (like PayPal), shipping, and marketing—all bound by confidentiality agreements.
• Legal Requirements: We may disclose information if required by law or to protect our rights and the safety of our customers.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset.
• We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers globally (excluding some remote Asian areas), your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We protect your information with the same dedication we apply to our premium footwear:

• PCI-DSS Level 1 compliant payment processing with 256-bit SSL encryption
• Tokenization of sensitive payment data
• Regular security audits and vulnerability testing
• Limited access to personal data on a need-to-know basis

While we implement robust security measures, no internet transmission is 100% secure. We encourage customers to use strong passwords and monitor account activity.

6. Your Rights and Choices

You have control over your personal information:

• Access & Correction: Request to review or update your account information
• Deletion: Request deletion of personal data, subject to legal requirements
• Marketing Preferences: Opt-out of promotional emails at any time
• Cookie Controls: Manage cookie preferences through your browser settings

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your shopping experience:

• Essential Cookies: Necessary for secure checkout and account functions
• Performance Cookies: Help us improve website functionality
• Analytics Cookies: Understand how customers browse our collections
• Advertising Cookies: Show relevant product recommendations (like similar boots or coats you might like)

You can control cookies through your browser settings, though this may affect website functionality.

8. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children.

9. Policy Updates

We may update this policy periodically. The updated version will be posted on our website with a revised “Last Updated” date.

10. Contact Us

Thank you for trusting Sam Edelman Sales Store with your personal information—we value your business and your privacy as much as we value impeccable style.